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Shipping Policy

At The Gentleman Closett, we aim to deliver your orders quickly and safely.

1. Order Processing

  • Orders are usually processed within 1–2 business days after confirmation.

  • Customized print orders may take additional time depending on design complexity.

2. Delivery Time

  • Standard delivery across India: 5–7 business days.

  • Customized products: 7–10 business days.

  • Delivery times may vary due to courier delays, weather, or other external factors.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout before payment.

  • Free shipping may be offered on selected orders or promotions.

4. Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS/email.

  • You can track your order through our courier partner’s website.

5. Delivery Areas

  • We currently ship across India. International shipping may be introduced in the future.

Refund & Return Policy

At The Gentleman Closett, customer satisfaction is our priority.

1. Returns

  • Standard products can be returned within 7 days of delivery.

  • Returned items must be unused, unwashed, and in their original packaging.

  • Customized products (with personal prints/designs) are non-returnable and non-refundable, except in cases of damage or defects.

2. Refunds

  • Refunds will be processed once we receive and inspect the returned product.

  • Approved refunds will be credited back to your original payment method within 7–10 business days.

  • Shipping charges (if any) are non-refundable.

3. Exchanges

  • Exchanges are allowed for size issues on standard products (subject to availability).

  • Customized products cannot be exchanged.

4. Damaged or Defective Products

  • If you receive a damaged or defective item, please contact us within 48 hours of delivery with pictures as proof.

  • We will arrange for a replacement or refund, depending on the situation.

5. Contact Us

For shipping, returns, or refund queries, contact us at:

  • Email: thegentlemansclosett@gmail.com

  • Address: The Gentleman Closett, Tenali, Andhra Pradesh, India

The Gentleman Closett – Your Style, Your Print, Your Identity.